Questions
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Can I cancel my order?‣
I'm registered and have placed an order, but it doesn't appear in my order history. Why?‣
Why haven't I received an order confirmation?‣
Why was my order (or part of it) cancelled without my consent?‣
What should I do if I have received a wrong or defective article?‣
I have received an incomplete order, what should I do?‣
I'm not happy with the color or size of the purchased item. What can I do?Can I change the shipping address of my order?
Per cambiare l'indirizzo di spedizione bisogna contattare il servizio clienti alla mail cservice@carrerajeans.com . Consentiremo il cambio d'indirizzo solo nel caso in cui i nostri magazzini non abbiano già elaborato l'ordine e preparato il pacco.
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