Questions
‣
Can I cancel my order?‣
I'm registered and have placed an order, but it doesn't appear in my order history. Why?‣
Why haven't I received an order confirmation?‣
Why was my order (or part of it) cancelled without my consent?‣
What should I do if I have received a wrong or defective article?‣
I have received an incomplete order, what should I do?‣
I'm not happy with the color or size of the purchased item. What can I do?What are the delivery times?
Domestic shipments typically take 7 working days, while international shipments may take longer, as noted in the "Shipping and Payment" section. Any variations during peak periods will be communicated there.