‣

How do I check the status of my order?

‣

Can I change the shipping address of my order?

‣

What are the delivery times?

‣

Is there a charge for the in-store pick-up service?

‣

How does the In-Store Pick-up service work?

‣

What is the deadline for picking up my order, and what happens if I don't?

‣

What should I do if the carrier informs me of a transport problem?

‣

Why is my order delayed?

‣

I received someone else's order, what should I do?

‣

My order is still in transit without updates. What can I do?

‣

The courier informs that the parcel has been delivered but I have not received it. What should I do?

‣

The courier indicates the package has been delivered, but I haven't received it. What should I do?