Questions
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My order is still in transit without updates. What can I do?‣
Why is my order delayed?‣
The courier informs that the parcel has been delivered but I have not received it. What should I do?‣
The courier indicates the package has been delivered, but I haven't received it. What should I do?‣
What should I do if the carrier informs me of a transport problem?‣
I received someone else's order, what should I do?Can I change the shipping address of my order?
Per cambiare l'indirizzo di spedizione bisogna contattare il servizio clienti alla mail cservice@carrerajeans.com . Consentiremo il cambio d'indirizzo solo nel caso in cui i nostri magazzini non abbiano già elaborato l'ordine e preparato il pacco.