Questions
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My order is still in transit without updates. What can I do?‣
Why is my order delayed?‣
The courier informs that the parcel has been delivered but I have not received it. What should I do?‣
The courier indicates the package has been delivered, but I haven't received it. What should I do?‣
What should I do if the carrier informs me of a transport problem?‣
I received someone else's order, what should I do?Payment completed, but no email confirmation and the order is still showing as unpaid.
The method of payment used should be checked. In the case of credit card, you can see how to solve it by yourself reading this article. If the problem persists, our customer service should be contacted.