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I'm registered and have placed an order, but it doesn't appear in my order history. Why?

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I'm not happy with the color or size of the purchased item. What can I do?

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Can I cancel my order?

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Why haven't I received an order confirmation?

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Why was my order (or part of it) cancelled without my consent?

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I have received an incomplete order, what should I do?

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What should I do if I have received a wrong or defective article?